In some school networks, the network is set to block MP3 files. If you can hear the "Get Ready for the Test" audio (which is Flash) but cannot hear the words when you click "Say It" on the spelling test (which uses MP3 files), your network probably has a MP3 block in place. You will need your IT department to mark www.spellingcity.com as an approved site for MP3 files. This should be very easy for them to do.
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