I'm getting an error message when I try to upload my CSV file. What should I do?
Make sure that your file meets the criteria listed above. If you continue to have trouble, email your CSV student file to [email protected], and we'll handle the upload for you!
How do I edit students within the bucket?
Select Manage Students, click the red arrow next to each bucket name to open the group, and then click Edit next to each account you wish to edit.
Some of my teachers have already added students to their accounts, is this an issue?
No, but students not added through Account Administration cannot be shared by multiple teachers, nor can they be promoted to the next grade within our system.
Why have numbers been added to some students' usernames. Is there a way to prevent this?
Student usernames must be unique to our system. For large accounts, we offer the option of activating a School Code. When this feature is in place, student usernames only need to be unique to the school's account, but not across our entire system. Students will be required to log in on the school's VocabularySpellingCity homepage on the web when a School Code has been activated, and they will be required to enter the school code when logging in on our apps on mobile devices.