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Account Administrator

Technical Help

Account Administrators can upload and manage students.

Although teachers who have been granted licenses have the ability to add students manually to their own accounts, our Student Bucket Upload is the preferred method for creating student accounts. For information on benefits, click here.

To add or manage student accounts, log into your account and select Account Administration from your Administrator Toolbox. Next to your school's name, select Manage Students. Note: If you are a District Administrator, each school should have their own Student Bucket(s).

To create student accounts, select Upload Students and select Sample CSV. Enter student data into the file and save it as a CSV.

A few important tips:

  • DO NOT remove or adjust the headings.
  • The Student UID is the same as the Student Username.
  • Do not include spaces or special characters (such as apostrophes or hyphens).
  • All fields are required EXCEPT student email address, student parent name and student parent email address. Note that we support Google Signal Sign On when your upload includes the students' SSO email addresses.
  • Once a file has been uploaded, you have the option to group the students and name your Student Buckets.
  • Once students have been uploaded to Student Buckets, they can be assigned to teachers.

If you would like assistance with your upload or if you would like for us to upload your students for you, please email your completed CSV file(s) to [email protected] or call us at 800-357-2157 for assistance.

To assign students to a teacher, the administrator must be sharing licenses with the teacher and students must have been uploaded to the teacher's school via Student Bucket. Next to each teacher's name on the Account Administration page, you will see the option to Assign/Manage. Click this link to select the students* you wish to assign to the teacher or remove from his/her class.

*Red student usernames within the bucket indicate that they are currently assigned to a teacher. Students can be assigned to multiple teachers.

Common FAQs

I'm getting an error message when I try to upload my CSV file. What should I do?

Make sure that your file meets the criteria listed above. If you continue to have trouble, email your CSV student file to [email protected], and we'll handle the upload for you!

How do I edit students within the bucket?

Select Manage Students, click the red arrow next to each bucket name to open the group, and then click Edit next to each account you wish to edit.

Some of my teachers have already added students to their accounts, is this an issue?

No, but students not added through Account Administration cannot be shared by multiple teachers, nor can they be promoted to the next grade within our system.

Why have numbers been added to some students' usernames. Is there a way to prevent this?

Student usernames must be unique to our system. For large accounts, we offer the option of activating a School Code. When this feature is in place, student usernames only need to be unique to the school's account, but not across our entire system. Students will be required to log in on the school's VocabularySpellingCity homepage on the web when a School Code has been activated, and they will be required to enter the school code when logging in on our apps on mobile devices.

VocabularySpellingCity® is a registered trademark.
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