I'm getting an error message when I try to upload my CSV file. What should I do?
Make sure that your file meets the criteria listed above. If you continue to have trouble, email your CSV student file to firstname.lastname@example.org, and we'll handle the upload for you!
How do I edit students within the bucket?
Select Manage Students, click the red arrow next to each bucket name to open the group, and then click Edit next to each account you wish to edit.
Some of my teachers have already added students to their accounts, is this an issue?
No, but students not added through Account Administration cannot be shared by multiple teachers, nor can they be promoted to the next grade within our system. We suggest that if no student data has been recorded, have the teacher delete the accounts for the students that were added manually. Then, you can create new accounts for the students via Student Bucket Upload.
Why have numbers been added to some students' usernames. Is there a way to prevent this?
Student usernames must be unique to our system. For large accounts, we offer the option of activating a School Code. When this feature is in place, student usernames only need to be unique to the school's account, but not across our entire system. Students will be required to log in on the school's VocabularySpellingCity homepage on the web when a School Code has been activated, and they will be required to enter the school code when logging in on our apps on mobile devices.
At the end of the school year, do I need to delete all students and complete a new upload in the fall?
To have your students promoted to the next grade level, please contact Client Services at 800-357-2157 or email@example.com and we will take care of this for you.