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Registration Problems

RegisterOne of the first steps in using VocabularySpellingCity is registering for an account. As a registered member, you can enter and save your word lists, plus you will have your very own VocabularySpellingCity homepage. You can also upgrade to Premium Membership for even more benefits!

If you are having problems completing your registration, please consult the FAQs below.

Common FAQs - Registration Problems

I am not able to register. None of the usernames I enter are being accepted.

If you are having trouble registering, try using a different browser. If that still doesn't work, clear your computer's cache. Click here for instructions on clearing your cache. After clearing your cache, turn your computer off for a minute or two. Then turn it back on, and you should then be able to register. If you continue to experience problems, please call us at 954-357-1150 and we'll help you register over the phone. Please note that the username you choose must be unique to our database.
When I enter my email address, it says that there is already an account registered under that email address. How can that be?

You may have registered for an account in the past, but never confirmed your email address. Please send an email to info@spellingcity.com requesting that we activate your account. We can then reset your password and send your username to you so that you can log in.
How long does it take for an account to be activated?

Your account will be activated immediately following registration.

I just finished registering for a free account, but now I'm being prompted to pay. Don't you offer a free account?

Yes! After you enter your personal information, you will be taken to an order form asking if you wish to upgrade to a Premium Membership. If you do not wish to upgrade, simply click the link that reads, "No thanks, I'm okay with the free version for now."

I am a basic (free) member, but I want to become a Premium Member. Do I need to create a new account?

No, you do not need to create a separate account. You can simply upgrade your existing account to Premium Membership. To do so, log into your account and select Premium Membership & Licenses from your Parent or Teacher Toolbox.
 
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to Premium Members only.

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Learn more about this and other Premium features available to teachers at $49.99/yr per classroom or to families at $29.99/year