|
To clear your browser's cookies and cache, please follow the instructions that match your browser's version. Both the "Cookie" and file caches must be cleared. Internet Explorer 6.x (Windows)- Click Tools->Internet Options
- Select the "General Tab"
- Click on "Delete Cookies" and confirm
- To also clear your cache, click on "Delete Files" and confirm
- Click "OK"
Internet Explorer 7.x and 8.x (Windows)- Click Tools->Internet Options (if you don't see a menu, click on Alt-T)
- Select the "General Tab"
- Click the "Delete..." button in the "Browsing History" section
- Next to "Temporary Internet Files", click the 'Delete files...' button. Then click 'Yes'
- Next to "Cookies", click the 'Delete cookies...' button. Then click 'Yes'
Firefox 1.5 / 2.x / 3.x (any operating system)- Click on Tools->Options
- Select the "Privacy Tab"
- Click on "Settings" in the "Private Data" section
- Check off "Cookies"
- To also clear your cache, check off "Cache"
- Click "OK"
- Click on "Clear Now"
- Click "OK"
Firefox 3.x (newer version - any operating system)
- Click on Tools->Clear Recent History
- Click the arrow button next to 'Details' to expand box
- Check only 'Cookies' and 'Cache'
- Click on "Clear Now"
- Click "OK
Safari (Windows)- Click on Edit->Empty Cache and Confirm
Safari (Mac)- Click on Safari menu and select "Empty Cache" and confirm
|