Frequently Asked Questions and Answers
Getting started with Vocabulary and SpellingCity is simple! The easiest way to get started is to watch one of our training videos or use our helpful step-by-step getting started pages. Any other questions can be found in FAQ's. Please feel free to contact us with questions too!
Premium Members have access to all premium activities with definitions once they are logged in.
Premium Members have the option to use provided sentences and definitions for each word saved in a list, or they may write their own customized sentences and definitions.Learn more about Premium Membership.
Alternative sentences are useful for words with multiple meanings. Let's assume that a teacher has a word list about climbing which includes "scale." But when the teacher looks at the Default Sentence for scale, the context is weight: "The scale was used to weigh the food."
The teacher can type in a customized sentence such as: "The climbing teacher taught us to scale the wall." or "The map was not drawn to scale." These sentences are available for immediate use through voice synthesis technology. To learn more, watch the teacher training video.
A teacher or parent can also write custom instructions for their students. Remember, any instructions that you submit are a contribution to Vocabulary and SpellingCity. We periodically review the instructions; and when we find some we like, we publish them for the other teachers and parents.
Teachers and parents have the choice of printing these assignments, having the students do them individually online, or working on them as a group on an interactive projection screen.
Also, all members can print the completed writing assignments. Premium Members can have the students' writing automatically submitted to the teachers for grading. In addition, students can now log in and see the feedback from their writing assignments as well as the records on all of their tests and activities.
What is Vocabulary and SpellingCity? (top)
Vocabulary and SpellingCity is a new and innovative interactive educational site used to help children of all ages improve their spelling skills and expand their vocabulary. Vocabulary and SpellingCity is widely used by teachers and parents to teach students how to spell by creating and saving individual and unique spelling lists. The approach of Vocabulary and SpellingCity is to enforce the elements of spelling and vocabulary through interactive learning.
How did Vocabulary and SpellingCity come about?
Vocabulary and SpellingCity is a free site and offers a variety of free learning games, printables, and testing features.. We also have a Premium Membership, which, for a small fee, will allow for student-tracking, premium games, definitions and much more.
Sample lists can be found under "Teacher Resources". Sample lists are some of the most popular lists on the site. You can find everything from Dolch words to general words divided by grade level, to unique lists like state capitals and big numbers.
If you are looking for an entire spelling curriculum, it is more than likely that it has already been entered into SpellingCity by another teacher or parent. A useful tool to help you locate pre-entered lists- for example, "Abeka's Spelling Curriculum," is the Google search box in the upper right hand corner.
What are the Recently Visited Pages? (top)
SpellingCity now tracks the most recent teacher page, school page and list that you visited. Just click on the link to go back to that page.
Note: Recently visited pages will indicate last visited teacher, even if the last viewed profile was a parent. To clear your recently visited pages, you will want to clear your browser cache.
How do I suggest a word? What is the criteria for word approval?
The easiest way for your students to find your spelling lists is bookmark Vocabulary and SpellingCity or link directly to your homepage. Bookmarking is easy through any browser or for teachers using bookmarking sites like IGoogle or IKeepBookMarks.com.
We can guide you step by step by browser to help you bookmark your homepage to your classroom computers; or if using a computer lab, ask your IT Teacher to bookmark your homepage.
My School's Homepage (top)
Vocabulary and SpellingCity has 90% of the schools in the United States registered. Every time a teacher registers, they are given the option to have their name listed as a teacher under their school. If a school is not in our database, we add it.
Students can easily find teachers in their school by taking the steps through the Find-A-List option. Simply search by state, city first initial, city name, school first initial, and school name.
A schools homepage can be locked by a school when a premium membership is purchased.
What learning activities (games) does SpellingCity offer?
Vocabulary and SpellingCity offers a variety of learning activities to help your students practice spelling, understand word meaning, and improve their writing skills.Learning spelling and vocabulary are made easy with learning activities that focus on: Spelling, Word Meaning, Student Writing Practice and Younger Students.
Do I need to register or log in? (top)
Students do not need to register. Only Premium Member students need to log in.
How do I use Vocabulary and SpellingCity?
Students have several different ways to use Vocabulary and SpellingCity:
How do I make a game full screen size? (top)
Vocabulary and SpellingCity has the option of full screen mode on all of our games except Word Search and Crossword.
To make your game full screen size, click the arrow icon in the upper right-hand corner of the game. To return to the regular size, either click the arrow icon in the upper right-hand corner again or press the "Esc" key.
Teachers using Promethean boards or projectors in their classrooms find this feature extremely useful. SpellingCity.com has optimized its website for these systems.
What does "Certificate" or "Print Report'" mean?
Premium members will have logged in students' scores recorded, including words missed and attempts made.
Will SpellingCity track my progress? (top)
SpellingCity does not track student’s scores or writing assignments unless a teacher or parent is registered as a Premium Member. Students will still be able to print a report or certificate showing the completion of a spelling test.
How do I register? (top)
Click the "Register" link in the upper right-hand corner, and follow the instructions.
Once we receive your information, a registration confirmation will be sent to the email address you provided. Please verify your email address by clicking the activation link within the email so we can activate your account.
You will then be ready to log in to SpellingCity.How do I use SpellingCity?
How do I build links directly to my teacher home page? (top)
To make it simple for your students to finds your lists, put a link directly on your school or class website or in your email, linking to your home page.
Your SpellingCity URL is located within your address bar on your homepage. You cannot be logged into your account when retrieving your URL for linking. SpellingCity URL’s are usually the SpellingCity address forward slash your username.
SpellingCity also offers a variety of banners ads that you can use if you would rather use a graphic ad to link to us.
SpellingCity has several printable resources, including handwriting worksheets and game pages.
Worksheets can only be created from a saved list. Once a list is saved, the "Handwriting Worksheets" option will appear at the top of the list. If you do not see this option, select "My Homepage" from the upper right hand corner, then click on the name of the list for which you would like to print a worksheet. From this overview you will see the option to select "Handwriting Worksheets."
After selecting the "Handwriting Worksheets" option, a small box will open. From here, you will have the option to print cursive, D'Nealian or sign. You will also have the option of lower or upper case and font size.
The majority of games are printable as well.
What is the Teacher Toolbox? (top)
SpellingCity members have several options available to them within their "Teacher Toolbox." The teacher toolbox is located in your upper right corner. If you do not see your Teacher Toolbox, you are not logged in.
The Teacher Toolbox options available are:
What is Premium Membership? (top)
Premium Membership allows a teacher, school, school district, or parent to use SpellingCity with value-added features that are not available to the free users.
You can find out more about Premium Membership here.How do we contact support?
How do I purchase Premium Membership? (top)
SpellingCity offers many ways for customers to upgrade to a premium membership. SpellingCity accepts all major credit cards through PayPal, checks, money orders, and purchase orders.
SpellingCity Premium Membership can be purchased in a variety of ways. Here are some purchasing options; all purchases are for a period of 12 months from the date of purchase:
To upgrade or purchase your premium membership, please log into your account. Select “Students & Gradebook ” from your Teacher Toolbox.
All purchases must be filled out this way, including purchase orders. Fill out the order form. On the final step, there will be the options of payment.
If the purchase is made by credit card, premium membership will be active immediately.
If paying by check, money order, or purchase order, select the payment option of “Purchase Order.” This will generate a sales quote. Your sales quote will need to be submitted with your payment.
If submitting a check or money order, SpellingCity will activate your premium membership once the payment is received.
If submitting a purchase order, SpellingCity will activate your account once we receive a purchase order.
SpellingCity Mailing Address: 6300 NE 1st Avenue., Suite 203 Fort Lauderdale, FL 33334
*Telephone support is only for Premium Members or those interested in purchasing premium membership.
Navigating your Premium Membership as a teacher/parent (top)
Where do students log in?
Students can log in in the upper right corner like teachers and parents do. Simply switch the login option from teacher to student.
If a student attempts to access a list of a premium member, they will be directed to log in here.
Navigating your Premium Membership as a Student
Once a student logs in, they are directed to their teacher/parent’s homepage. Students should always confirm they are logged in by identifying their “Welcome Username” once they have successfully logged in.
Can students see their progress? (top)
Yes, students can see their progress through their “My Records” option while logged in. Writing activity scores and learning activities are also kept in a student’s records.
District Purchasing of Premium Membership?
At times, SpellingCity does offer prices incentives for school district purchasing over 300 licenses.
How Premium Membership works with districts?
District purchases are usually done through the IT department at the school or one well equipped teacher. The IT or teacher fills out a sales quote for the entire school or district according to the number of student licenses needed. Once this is done, the IT or teacher becomes the administrator of theses license and the school's account.
The administrator then activates these licenses by sending SpellingCity a purchase order or check. Once the licensing is activated, the administrator then sends out an email or contacts the teachers who will be using the licensing. In order for the administrator to start sharing licenses, each teacher that wishes to use SpellingCity premium membership must first be registered for the free membership. The administrator then takes the email address of each teacher and gives them the ability to use the school’s (districts) purchased licenses.
If an administrator wishes to simply just approve an entire school, they can do so by locking their school.
How do I lock my school's homepage? (top)
To secure or lock your school's homepage, you must be a premium member. To request the lock of your school’s homepage means no teachers will be able to be listed as a teacher with your school unless they are approved by the administrator.
The administrator of the school is the purchaser of the school's licensing.
If you would like to request the locking of your school’s homepage, log into your account, select Premium Memberships & Licenses, School Homepage Control, and then "School Access." SpellingCity support will review and process your request.
How to grade student writing lessons. (top)
To grade a student’s writing activity, log into your account and select “Writing Practice” from within the Gradebook. Click on the list name of the writing assignment you wish to grade.
Can I make suggestions on improving how student records works?
We appreciate our teachers' feedback and look forward to hearing any ideas on advancements that we may be able to make.
Technical Issues with Premium MembershipWhy is my Gradebook not showing the tests my students just took?
The test never stops loading (top)
If the loading screen never stops, close the site, and open it in a different browser. If you are running a dial-up connection, the load time will take longer. If this doesn’t work, you may need to update to the latest version of Flash player. Click here for more information and/or to update your flash.
I can't print my certificate or worksheets
If you are having problems printing our worksheets, you may need to update your Adobe Reader.
I cannot hear the words or sentences?
Flash is the base technology that we use for audio and visual effects. Sometimes computers need to update or reinstall the Flash player. If you are unable to hear the lessons and/or are unable to see all graphics, most likely your Flash needs to be updated.
Click here for more information and/or to update your Flash player.
In some school networks, the network is set to block MP3 files. If you can hear the "Get Ready for the Test" audio (which is Flash) but cannot hear the words when you click "say it" on the spelling test (which uses an MP3 file), your network probably has a MP3 block in place. You will need your IT department to mark www.SpellingCity.com as an approved site for MP3 files. This should be very easy for them to do.
How do I make the Spellchecker red line disappear?
Safari users can turn off the spell checker by going to the menu on top of the browser, then:
- Click Edit
Firefox users can turn off the spell checker by going to the menu on top of the browser, then:
- Click Tools
Google Chrome users can turn off the spell checker by clicking on the wrench icon in the upper right-hand corner of the browser, then:
- Click Options
I can't pull up all of my lists and I know that I published them
We are constantly running updates and adding new material to SpellingCity. If you are missing any lists or your page seems to have problems loading, try troubleshooting the issue. You can try to refresh the page by selecting the F5 key on your keyboard. You may also want to clear your browser cache. Your cache, or browsing history, is your computer’s way of tracking the history of sites you have visited online and acts as a memory. Sometimes the computer’s memory gets too full and will discontinue recognizing or differentiating between multiple log-ins and passwords. This means you need to clear your cache/delete the browsing history.
What are the requirements for SpellingCity to run effectively on my computer?
Flash version 9.0.115
Firefox 2.5 and up
Internet Explorer 7 and up (6.0 and up is OK)
Any version of Adobe Reader from the past 3 years should work fine.I can't register in AOL. What should I do? Why is SpellingCity is timing out during a test? Users are logged in and then instantly logged out How do I whitelist SpellingCity to receive email?